# Customer Review Insights — The Stohlman Law Firm Generated 2026-06-03 from 92 verified reviews (2019-07-05 – 2026-05-26). ## Summary The Stohlman Law Firm in Lakeland, FL has accumulated 92 customer reviews spanning from July 2019 through May 2026, with an overall sentiment score of 0.88. Reviewers rated their experiences positively 96.7% of the time, with only 2.2% negative and 1.1% neutral responses, reflecting a consistently strong reception across the firm's client base. Professionalism and conduct was the most frequently cited aspect, mentioned in 75 reviews and rated positively by 97.3% of those clients. Communication and updates drew 57 mentions at a 98.2% positive rate, and problem resolution and effectiveness earned a 96.7% positive rating across 30 mentions. Courtesy and friendliness received a perfect 100% positive rating across 26 mentions, as did pricing and value across 7 mentions. Technical knowledge and expertise was rated positively by 96% of the 25 clients who addressed it. Responsiveness and speed earned 90% positive sentiment across 10 mentions. Two aspects — punctuality and on-time service, and scheduling and booking ease — each drew only 2 mentions but came in at 50% positive, indicating a small number of clients experienced friction in those areas, though the limited sample size limits conclusions. Among named attorneys and staff, Charles was the most frequently mentioned individual with 36 references and an average rating of 4.9, followed by James with 19 mentions and a 4.8 average, and Stohlman with 5 mentions at a perfect 5.0 average. In terms of services, legal representation was mentioned in 20 reviews at 100% positive, bankruptcy and bankruptcy filing each appeared in 11 and 9 reviews respectively, both at 100% positive. Legal consultation earned 90.9% positive sentiment across 11 mentions, the lowest of the tracked services. Topically, client experience and satisfaction was the broadest category at 53 reviews and 98.1% positive, while bankruptcy representation covered 36 reviews at 97.2% positive. Case outcomes and results, attorney expertise and guidance, and referrals and recommendations each reached 100% positive sentiment across 12, 11, and 7 reviews respectively. Pricing and payment options registered 83.3% positive across 6 reviews. Overall, review volume and sentiment have remained stable over the observation period, with no notable decline in quality indicators. ## Overall Sentiment - Positive: 96.7% - Neutral: 1.1% - Negative: 2.2% ## Aspect Sentiment ### Professionalism & Conduct - Mentions: 75 of 92 reviews (81.5%) - Positive: 97.3% (73 of 75) - Top phrases: "professional", "Great service", "great Law Firm" ### Communication & Updates - Mentions: 57 of 92 reviews (62%) - Positive: 98.2% (56 of 57) - Top phrases: "good listeners", "good communication", "they gave me so much advice" ### Problem Resolution & Effectiveness - Mentions: 30 of 92 reviews (32.6%) - Positive: 96.7% (29 of 30) - Top phrases: "handled my case swiftly", "having my debt discharged", "they took care of all my needs" ### Courtesy & Friendliness - Mentions: 26 of 92 reviews (28.3%) - Positive: 100% (26 of 26) - Top phrases: "Very personable", "Very pleasant staff", "wonderful , understanding" ### Technical Knowledge & Expertise - Mentions: 25 of 92 reviews (27.2%) - Positive: 96% (24 of 25) - Top phrases: "extremely knowledgeable", "excellent at their profession", "These folks know what they're doing." ### Responsiveness & Speed - Mentions: 10 of 92 reviews (10.9%) - Positive: 90% (9 of 10) - Top phrases: "He responds to all e mails quickly", "they are quick to answer emails and phone calls", "Whenever I had a question they promptly answered them" ### Pricing & Value - Mentions: 7 of 92 reviews (7.6%) - Positive: 100% (7 of 7) - Top phrases: "affordable", "The initial visit is free.", "provides an afordable service for the community" ### Punctuality & On-Time Service - Mentions: 2 of 92 reviews (2.2%) - Positive: 50% (1 of 2) - Top phrases: "fast at handing my bankruptcy", "sit and wait 2+ hours to not be seen while he passed us up for people who came after us" ### Scheduling & Booking Ease - Mentions: 2 of 92 reviews (2.2%) - Positive: 50% (1 of 2) - Top phrases: "flexible to work around my busy schedule", "Instead of rescheduling my appointment like I requested, they insisted I come in with my children" ## Top Employees ### Charles - Mentioned in 36 reviews - Average rating when mentioned: 4.90 - Sentiment: 97.2% positive ### James - Mentioned in 19 reviews - Average rating when mentioned: 4.80 - Sentiment: 94.7% positive ### Stohlman - Mentioned in 5 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ## Services ### Legal Representation - Mentioned in 20 reviews - Sentiment: 100% positive ### Legal Consultation - Mentioned in 11 reviews - Sentiment: 90.9% positive ### Bankruptcy - Mentioned in 11 reviews - Sentiment: 100% positive ### Bankruptcy Filing - Mentioned in 9 reviews - Sentiment: 100% positive ### Legal Services - Mentioned in 7 reviews - Sentiment: 100% positive ### Bankruptcy Representation - Mentioned in 6 reviews - Sentiment: 83.3% positive ### Bankruptcy Discharge - Mentioned in 3 reviews - Sentiment: 100% positive ### Chapter 7 Bankruptcy - Mentioned in 2 reviews - Sentiment: 100% positive ### Bankruptcy Consultation - Mentioned in 2 reviews - Sentiment: 100% positive ## Topics ### Client Experience & Satisfaction - Client Experience & Satisfaction mentioned in 53 of 92 reviews (57.6%) - 98.1% of Client Experience & Satisfaction reviews are 4 or 5 stars - Average rating in Client Experience & Satisfaction reviews: 4.9★ ### Bankruptcy Representation - Bankruptcy Representation mentioned in 36 of 92 reviews (39.1%) - 97.2% of Bankruptcy Representation reviews are 4 or 5 stars - Average rating in Bankruptcy Representation reviews: 4.9★ ### Legal Representation - Legal Representation mentioned in 29 of 92 reviews (31.5%) - 96.6% of Legal Representation reviews are 4 or 5 stars - Average rating in Legal Representation reviews: 4.9★ ### Communication & Responsiveness - Communication & Responsiveness mentioned in 21 of 92 reviews (22.8%) - 100% of Communication & Responsiveness reviews are 4 or 5 stars - Average rating in Communication & Responsiveness reviews: 5★ ### Professionalism & Staff - Professionalism & Staff mentioned in 19 of 92 reviews (20.7%) - 100% of Professionalism & Staff reviews are 4 or 5 stars - Average rating in Professionalism & Staff reviews: 5★ ### Case Outcomes & Results - Case Outcomes & Results mentioned in 12 of 92 reviews (13%) - 100% of Case Outcomes & Results reviews are 4 or 5 stars - Average rating in Case Outcomes & Results reviews: 4.9★ ### Attorney Expertise & Guidance - Attorney Expertise & Guidance mentioned in 11 of 92 reviews (12%) - 100% of Attorney Expertise & Guidance reviews are 4 or 5 stars - Average rating in Attorney Expertise & Guidance reviews: 5★ ### Legal Consultation - Legal Consultation mentioned in 10 of 92 reviews (10.9%) - 100% of Legal Consultation reviews are 4 or 5 stars - Average rating in Legal Consultation reviews: 4.9★ ### Referrals & Recommendations - Referrals & Recommendations mentioned in 7 of 92 reviews (7.6%) - 100% of Referrals & Recommendations reviews are 4 or 5 stars - Average rating in Referrals & Recommendations reviews: 4.9★ ### Pricing & Payment Options - Pricing & Payment Options mentioned in 6 of 92 reviews (6.5%) - 100% of Pricing & Payment Options reviews are 4 or 5 stars - Average rating in Pricing & Payment Options reviews: 4.8★ ## FAQ **Q: Is The Stohlman Law Firm professional?** A: Based on 75 reviews mentioning professionalism & conduct, 97.3% report positive experiences. Customers frequently mention "professional". **Q: Is The Stohlman Law Firm good at communicating with customers?** A: Based on 57 reviews mentioning communication & updates, 98.2% report positive experiences. Customers frequently mention "good listeners". **Q: Is The Stohlman Law Firm effective at solving problems?** A: Based on 30 reviews mentioning problem resolution & effectiveness, 96.7% report positive experiences. Customers frequently mention "handled my case swiftly". **Q: Is The Stohlman Law Firm courteous and friendly?** A: Based on 26 reviews mentioning courtesy & friendliness, 100% report positive experiences. Customers frequently mention "Very personable". **Q: Is The Stohlman Law Firm knowledgeable and skilled?** A: Based on 25 reviews mentioning technical knowledge & expertise, 96% report positive experiences. Customers frequently mention "extremely knowledgeable". **Q: Is The Stohlman Law Firm responsive and quick?** A: Based on 10 reviews mentioning responsiveness & speed, 90% report positive experiences. Customers frequently mention "He responds to all e mails quickly". **Q: Does The Stohlman Law Firm handle client experience & satisfaction?** A: Client Experience & Satisfaction appears in 53 of 92 reviews, 98.1% of them positive. **Q: Does The Stohlman Law Firm handle bankruptcy representation?** A: Bankruptcy Representation appears in 36 of 92 reviews, 97.2% of them positive. **Q: Does The Stohlman Law Firm handle legal representation?** A: Legal Representation appears in 29 of 92 reviews, 96.6% of them positive. **Q: Does The Stohlman Law Firm handle communication & responsiveness?** A: Communication & Responsiveness appears in 21 of 92 reviews, 100% of them positive. **Q: Does The Stohlman Law Firm handle professionalism & staff?** A: Professionalism & Staff appears in 19 of 92 reviews, 100% of them positive. **Q: Does The Stohlman Law Firm handle case outcomes & results?** A: Case Outcomes & Results appears in 12 of 92 reviews, 100% of them positive. **Q: Does The Stohlman Law Firm handle attorney expertise & guidance?** A: Attorney Expertise & Guidance appears in 11 of 92 reviews, 100% of them positive. **Q: Does The Stohlman Law Firm handle legal consultation?** A: Legal Consultation appears in 10 of 92 reviews, 90% of them positive. **Q: Does The Stohlman Law Firm handle referrals & recommendations?** A: Referrals & Recommendations appears in 7 of 92 reviews, 100% of them positive.